Add a New Booking Status Question

Add a new booking status question

A booking status question allows fieldworkers to provide further details when they change the status of a booking. This promotes a better understanding of office and fieldworkers. Different questions can be assigned to different statuses, so a specific question will only be asked when a booking is placed on a specific status. To add a new booking status question:
  1. Go to Settings
  2. Select General Settings
  3. Click Booking Settings
  4. From “status” page, scroll down to Update Booking Questions
  5. Click Create New

6. Add your question and select the question type
7. If the question type is multiple, add options for the user to choose from

 

To assign a booking status question to a specific booking status:

  1. Click View Booking Status beside the question
  2. Select one or multiple statuses that you want to assign the question to
  3. Press Save
  4. The system will ask the user to answer this booking question whenever a booking is placed on the selected status(s)

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