Canned Responses

Canned responses

Canned responses are pre-written emails and SMS messages you can send to customers and fieldworkers. Unlike an email/SMS template, they are not automated and require editing before sending if you want to personalize them. Creating canned responses increases efficiency and promotes a consistent and professional brand. To create a new canned response:
  1. Go to Settings
  2. Select Public Settings
  3. Click Canned Responses
  4. Click New Response
  5. Fill in the required fields
  6. Press Save

When you click on send email for a booking or an inquiry the canned responses field appears and you can choose which one you want to apply.

Scroll to top