Add a New Complaint

Add a new complaint

If a customer makes a complaint regarding a job, it must be added to the system. To add a new complaint, follow the below steps:
  1. From anywhere on the system, click new at the top of the page
  2. Select a new complaint from the list
  3. Click add complaint on the booking you wish to add a complaint to
  4. Enter complaint details
  5. Press save
Alternatively,
  1. On the estimate, booking or invoice you want to add a complaint, click Actions
  2. Choose Add Complaint
  3. Enter complaint details
  4. Press Save

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