Manually Push Booking to Google Calendar

Manually Push Bookings to Fieldworkers’ Google Calendars

Field-service teams that rely on Google Calendar can miss critical appointments if a booking was assigned before the sync was activated or if a one-off sync glitch occurs. OctopusPro’s Manual Push to Google Calendar workflow solves this: admins can resend any booking to the fieldworker’s calendar with two clicks, ensuring every job appears alongside personal events, even when the automatic feed hiccups. Industry research shows that real-time calendar visibility cuts double-booking, speeds invoicing, and boosts first-time-fix rates for mobile workforces.


Why a manual push is essential

  • Post-onboarding catch-up – A new hire may have jobs assigned before they set up Google Calendar sync. Pushing historical bookings ensures nothing slips through.
  • Sync anomaly recovery – Temporary Google API issues can block the live feed; a manual push reinstates affected events.
  • Audit confidence – Dispatchers gain proof that every booking reached the fieldworker, reducing “I never saw it” disputes.

How to push a booking to a fieldworker’s Google Calendar

  1. Open the job
    • Bookings › All Bookings → locate the appointment (Upcoming or Past).
  2. View details
    • Click View Booking to enter the overview screen.
  3. Send to calendar
    • Top-right ActionsPush to Google Calendar.
  4. Confirm
    • In the pop-up, verify time, address, and fieldworker; click Accept.

  1. Auto-notify
    • OctopusPro logs the push and emails the fieldworker (optional) so they know an event was added.

Every manual push is time-stamped inside the booking’s Activity log, aligning with ISO-style audit requirements.


What the fieldworker sees

  • Google notification – A new event appears instantly (or when next online) in their chosen Google Calendar, with colour-coding that matches OctopusPro statuses.
  • Mobile app alert – The booking also refreshes in the OctopusPro fieldworker app, keeping both calendars aligned.
  • Event details – Title, customer, service address (tap-to-navigate), start/end, and notes or attachments added by the office.

Best-practice tips & troubleshooting

Situation Remedy
Fieldworker can’t see the event Ask them to refresh Google Calendar or toggle account sync; then resend.
Multiple calendars in one account Confirm which sub-calendar OctopusPro is writing to; switch via Google settings if needed.
Event times wrong due to time zones Ensure both OctopusPro and Google time zones match; calendar tools cite this as a common pitfall.
Recurring sync failures Run Google’s “Delete & Resync” option, then do a single manual push to verify.

Operational benefits

  • Zero blind spots – Manual push guarantees legacy or unsynced bookings appear in every fieldworker’s personal workflow.
  • Higher utilisation – Clear availability reduces overlaps and idle gaps.
  • Faster customer updates – Staff can see the same live calendar the office sees, leading to quicker ETA changes.

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