Date and Time Configuration
The Date & Time Configuration page standardizes how dates and times appear throughout your system—ensuring consistency in booking confirmations, reminders, and all communications with customers and fieldworkers. By selecting a default time zone, date format, and time format, you ensure that all scheduling information is accurate and clear.
To update your date and time preferences:
- Log in to the Admin Web View.
- Navigate to Settings > General Settings.
- Click on Date & Time Configuration.
- On the Date & Time Configuration page, adjust your preferences:
- Time Zone: Select your default time zone.
- Date Format: Choose your preferred format (e.g., MM/DD/YYYY or DD/MM/YYYY).
- Time Format: Select either a 12-hour or 24-hour clock.
- Click Save to apply your changes.
Your updated settings will be reflected across all system communications.
Time Zone:
Select your time zone from the dropdown menu. Please note that the available options depend on the country you selected during account setup.
Date Format:
Choose how dates are displayed throughout the system using the dropdown menu. Your options include:
• Full: Displays the complete date—day of the week, day of the month, full month name, and year.
• Long: Displays the date with the day of the month, full month name, and year.
• Medium: Displays a shorter date format with the day of the month, abbreviated month, and year.
Time Format:
Select the desired time format from the dropdown menu. This setting controls how time is displayed throughout your system. You have four options:
- Medium 24h: Displays time in 24-hour format with hours, minutes, and seconds.
- Short 24h: Displays time in 24-hour format with only hours and minutes.
- Medium 12h: Displays time in 12-hour format with hours, minutes, and seconds (including AM/PM).
- Short 12h: Displays time in 12-hour format with only hours and minutes (including AM/PM).
For Example:
- If you select a Full Date Format along with the Short 12h option, new bookings might appear as:
Tuesday, March 15, 2025 – 09:30 AM
- If you choose a Long Date Format with the Short 24h option, your invoices might display as:
15 March 2025 – 09:30
This ensures that the time display meets your operational needs and improves clarity across all system communications.
Best Practices:
- Align your settings with your business location and customer base for optimal clarity.
- For businesses with an international audience, consider a universal format like YYYY-MM-DD for consistency.
- Regularly review and update these settings as your business evolves.
By correctly configuring your Date & Time settings, you ensure that every communication—from booking confirmations to reminders—is consistent, accurate, and professional. This attention to detail enhances the overall user experience and minimizes scheduling errors.
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