Unsubscribe Reasons

Unsubscribe reasons

A customer may want to unsubscribe from communication from your company. It’s important to receive feedback from customers who wish to unsubscribe as it helps you to understand what you can do to improve your service and reduce the number of customers unsubscribing in future. To add a new unsubscribe reason:
  1. Go to Settings
  2. Select Public Settings
  3. Click Unsubscribe Reasons
  4. Click New Unsubscribe Reason
  5. Enter a reason
  6. Press Save

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