My Earnings Dashboard (Fieldworker App): Earnings, Outstanding Payments & Pay Statements

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My Earnings Dashboard (Fieldworker App): Earnings, Outstanding Payments & Pay Statements

The My Earnings dashboard in the OctopusPro Fieldworker App gives technicians and subcontractors a clear, self-serve view of:

  • Real-time earnings (week-to-date, month-to-date, year-to-date)
  • Outstanding payments (earnings still pending payout)
  • Pay statements (pay stubs / remittance statements, if enabled by your business)

This improves payment transparency, reduces “when do I get paid?” follow-ups, and helps fieldworkers spot discrepancies early—while giving admins stronger payroll oversight and auditability.

Fieldworker Earnings Overview and Financial Dashboard (My Earnings in the Fieldworker App)

Table of contents

What is the My Earnings dashboard?

My Earnings bundles three essential pay tools into one mobile area:

  • Real-time earnings (your earnings totals over time)
  • Outstanding payments (items pending payout based on your company’s workflow)
  • Pay statements (formal pay summaries for each pay run/period, if enabled)

Note: Availability of totals, breakdowns, pay statements, and payout timing depends on your company’s payroll rules and permissions.

Requirements (permissions & setup)

1) My Earnings must be enabled for fieldworkers

If you don’t see My Earnings in the Fieldworker App menu, your admin likely needs to enable it in permissions.

Learn more: Fieldworker Permissions & Access Control

2) Pay rules and rates must be configured (admin)

My Earnings is calculated from your company’s compensation setup (e.g., hourly, commission, or hybrid), service/booking rules, and payout workflow.

3) Earnings typically update after key milestones

In most workflows, totals update when a job reaches a qualifying milestone (commonly Completed) and any required approvals are finalized. Your business rules determine exactly when items appear in earnings, outstanding payments, and statements.

How to access My Earnings in the app

  1. Open the Fieldworker App.
  2. Open the main Menu.
  3. Tap My Earnings.

My Earnings dashboard in the Fieldworker App showing Weekly, Monthly and Yearly filters

Tip: Encourage crews to pin My Earnings as a shortcut (where supported) so it’s always one tap away (e.g., Settings → Shortcuts).

View real-time earnings (Weekly / Monthly / Yearly)

At the top of the My Earnings screen, use the period filters to switch between:

  • Weekly – ideal for weekly/fortnightly pay cycles and quick checks
  • Monthly – useful for budgeting, targets, and performance review
  • Yearly – useful for annual totals and reporting

To review details:

  1. Select Weekly, Monthly, or Yearly.
  2. Tap a total (or a row, depending on your app view) to open the earnings breakdown.
  3. Review components such as base pay, extras, bonuses, allowances, and deductions/adjustments (based on your setup).

Refresh: Pull down to refresh. In many setups, figures update as soon as a job status changes to Completed (and any required approvals are satisfied).

View outstanding payments (what’s still owed)

The Outstanding Payments section lists earnings that are pending payout based on your company’s workflow (for example: completion approvals, customer payment received, pay run scheduling, and payroll processing).

This view may include details such as:

  • Job/Booking reference
  • Customer
  • Amount (and partial/remaining amounts where applicable)
  • Due date / scheduled pay run (if configured)
  • Status indicators (e.g., paid, partially paid, closed)

Outstanding Payments list in the My Earnings dashboard (Fieldworker App)

Note: Outstanding amounts may change if your company applies partial payments, credits, adjustments, or different payment terms.

Access pay statements (pay stubs)

If your business publishes Pay Statements, you can open them from My Earnings → Pay Statements. Pay statements (pay stubs / remittance statements) provide a formal summary of your pay for a specific period.

  1. Open My Earnings.
  2. Tap Pay Statements.
  3. Select a statement to open it (PDF or in-app view, depending on device and configuration).

Accessing Pay Statements list in the Fieldworker App

Statements commonly include:

  • Pay period (start/end dates)
  • Gross earnings
  • Commission / allowances / adjustments (if used)
  • Deductions (if used)
  • Net pay

Sharing: On most devices, you can share/export statements using standard options (email, save to files, print, AirDrop, etc.).

Benefits at a glance

Stakeholder Benefit
Fieldworkers Clear visibility into earnings and pending payouts, reducing uncertainty and improving trust.
Dispatch / Office Fewer payment-status calls and faster resolution when a worker flags an issue with a specific job reference.
Finance / Payroll More consistent payroll processing with clearer totals and fewer manual calculations.
Compliance Digital pay statements and job-linked earnings history support record-keeping and audit trails.

Admin controls & security

Admins control what appears in My Earnings and how it’s calculated. Depending on your company configuration, admins can:

  • Define pay cycles (weekly, fortnightly, monthly).
  • Configure pay rules (hourly, commission, hybrid, service-based rates, booking overrides).
  • Map pay components (e.g., overtime/allowances/adjustments) for reporting and reconciliation.
  • Lock statements after review (where supported) to reduce disputes and keep records consistent.
  • Audit changes using payroll logs/audit trails (where enabled) to maintain accountability.

For payroll workflows and reconciliation reports, see: Fieldworker Payroll Management & Reconciliation.

Troubleshooting

I can’t see “My Earnings” in the app
  • Ask your admin to confirm the relevant fieldworker permissions are enabled.
  • Update the app to the latest version, then log out and log back in.
  • Make sure you’re logging in with the correct fieldworker email/account.
My earnings look wrong or a job is missing
  • Confirm the job reached the required milestone (commonly Completed).
  • If your workflow uses approvals, confirm the job is not still Pending Approval.
  • Pull down to refresh the My Earnings dashboard.
  • If the issue persists, share the booking/job reference with your admin.
Outstanding Payments isn’t changing
  • Some businesses only clear outstanding items after a customer payment is received and/or a pay run is processed.
  • If the job is still awaiting admin approval, it may not appear until it’s approved.

FAQ

Will disabling a service affect past earnings?
No. Earnings are typically tied to job completion and historical booking data—not your current service toggles.

Why don’t I see a recent job in Outstanding Payments?
It may still be in Pending Approval status (or awaiting a required milestone). Once the admin signs off (and your workflow conditions are met), it should appear automatically.

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