Inquiries Add/Remove a Follow Up

Add/Remove a follow up

When creating a new inquiry the system will ask if you want to add a follow up date that the customer will receive a follow up email. If you change your mind, you can add or remove a follow up at any time. To do this:
  1. Go to Inquiries
  2. Select the type of inquiry you wish to view or select All Inquiries
  3. On the overview of the inquiry click Actions
  4. Select Follow Up or Remove Follow Up as applicable
  5. If you’re adding a follow up, add a date and time you want to follow this inquiry up

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