Send a Booking Confirmation

Send a booking confirmation

When a new booking is created, the system will prompt the user to send a booking confirmation to the customer. However, users can also send a booking confirmation to a customer and/or fieldworker via SMS or email at any time. To do this:
  1. Go to the booking
  2. Click Email at the top right of the page
  3. Select Email Booking to Customer or Email Booking to Technician
  4. Press Send

Or,
  1. Go to the booking
  2. Click ‘Customer’ or Technician to choose who you want to send the booking confirmation to
  3. Select Send Booking SMS
  4. Press Send

Alternatively,
  1. Go to Bookings
  2. Select the type of booking you wish to view or click All Bookings
  3. On the booking overview, click the SMS or email icon below the customer or fieldworker’s name
  4. Select Email Booking or Send Booking SMS
  5. Press Send

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