Add a Refund to an Invoice

Add a refund to an invoice

We understand that sometimes things go wrong and in these cases a customer may be offered a refund. For invoices that have a payment attached, users will have the option to add a refund. To do this:
  1. Go to Invoices
  2. Select the type of invoice you wish to view or select All Invoices
  3. On the invoice overview, click Actions
  4. Select Add Refund
  5. Enter the refund details
  6. Press Save
  1. Go to the invoice
  2. Click Payment at the top right of the page
  3. Select Add Refund
  4. Enter the refund details
  5. Press Save
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