Unsubscribe Reasons

Unsubscribe reasons

A customer may want to unsubscribe from communication from your company. Its important to receive feedback from customers who wish to unsubscribe as it helps you to understand what you can do to improve your service and reduce the number of customers unsubscribing in future. To add a new unsubscribe reason:
  1. Go to Settings
  2. Select Communications
  3. Click Mailing list
  4. Click Unsubscribe Reason
  5. Click New Unsubscribe Reason
  6. Enter a reason
  7. Press Save

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