Display Google Reviews on customer portal homepage
OctopusPro allows you to embed Google reviews in your customer portal by using an API to communicate with Google to automatically pull in review data. You can show your high appraisal from customers and convince visitors that your products and services are trustworthy.
You can also display a redirect button that leads people to your Google Reviews page where they can write a review, which helps contribute to having more client reviews about your services on Google.
Google Reviews and other review websites are great for marketing your business and improving the visibility of your business on Google and other search engines. Even though you want to invite your happy customers to review you on Google and don’t want negative reviews going on Google, receiving both kinds of reviews is crucial. If you do not try to find out what your clients actually think about your service, you will never be able to deliver the best customer experience.
To integrate with google reviews, go to Settings > Company Settings > Integrations (API), then click on New developer integrations (API).
A pop-up will appear, select Google reviews from the drop-down menu and then enter your API key. To learn more about integrating Google reviews with OctopusPro, click here.
To display Google reviews on your customer portal, go to Settings > Customer portal > Flags & permissions.
You will be redirected to the customer portal flags and permissions settings page, in the website flags sections, enable Display Google Reviews on customer portal homepage flag.
When enabled, the Google reviews section will appear at the end of your webpage in your customer portal as shown below.