As an admin user, you can log in as a general fieldworker after logging in with your account. Go to the Fieldworkers page from the sidebar menu on the left, click on the actions button next to the general fieldworker then select Login as this user.
You will be redirected to the general fieldworker’s account where you can view the general fieldworker’s calendar, bookings, quotes, and much more.
From user settings
You can also log in to the fieldworker’s account from the user settings page, go to Settings > Company Settings > Users and click on the actions button next to the fieldworker then select Login as this user.
From the log-in page
You can also log in as the general fieldworker from the login page, after entering your email and password a drop-down menu will appear for you to select which account you want to log in to ( you can have multiple accounts linked to the same email), select Fieldworker then click on Login.
Switching back to the admin account
After logging in to the general fieldworker account, you can easily switch back to the admin account. Click on General fieldworker then Switch to admin. You’ll be redirected back to the admin account.
Logging in as a fieldworker
Logging in as an admin to a fieldworker’s account
As an admin user, you can log in to your fieldworkers’ accounts from your own account, go to Fieldworkers from the sidebar menu on the left, select a fieldworker and click on Login as this user. You will be redirected to the fieldworker’s account automatically without having to enter the username or password.
Fieldworkers can log in using a desktop browser, simply go to OctopusPro’s log-in page, and enter the email and password then click on Login.
They can check the Keep me signed in checkbox so they don’t have to sign in again from the same browser.
Logging in from the fieldworker’s app
Fieldworkers can log in to their accounts using the fieldworker application. Simply, they should enter their email and password on the login page and click Login. Check the Remember me checkbox to stay logged in when they open the application every time.
They can also select their preferred language on the login page before signing in, click on Select language and select a language from the drop-down menu.
If fieldworkers forget their password, they can easily click on Forgot your password?
The email used for the fieldworker’s accounts must be activated from the fieldworker’s profile, go to the fieldworker’s profile and click on Account details and next to the email click on Send email verification link then a link will be sent to the email to verify it.
Same steps can be applied on the fieldworker’s application to reset the password in case it’s forgotten.
Enter the account’s email and click on Reset.
An email will be sent to the fieldworker’s email with a link to reset their password.
when the link is clicked, you will be redirected to the reset password page, enter a new password and confirm it then click on Reset. The password is now successfully changed and they can login into their account.