Updating fieldworker’s working hours

You can easily update your fieldworker’s working hours from their profiles so that when you receive bookings from the customer portal only available fieldworkers can be booked. Fieldworkers can also update their working hours to keep you updated with any schedule changes.

However, you as an admin user can assign any booking to any fieldworker regardless of their working hours when creating a new booking.

Table of contents:

• Updating fieldworker’s working hours as an admin
  • Adding more than a set of hours in a single day
  • Adding a day off
• Updating working hours from the fieldworker’s web view
• Updating working hours from the fieldworker’s application
  • Editing and adding more than a set of hours in a single day
  • Adding a day off
• Viewing fieldworker’s working hours on the customer portal
• How does updating your general fieldworker’s working hours affect your company’s overall working hours?
• Enabling real-time availability

Updating fieldworkers’ working hours as an admin

To update your fieldworker’s working hours, go to Fieldworkers from the sidebar menu on the left and view the fieldworker’s profile. Select Job Settings> Working Hours where you can view or edit the fieldworker’s working hours. Click on ‘Add more hours’ to add to the working hours or you can edit or delete the existing hours.

Note that: When a new fieldworker is created, their working hours will be automatically set as the company working hours, and then you can edit it as per your preference.

Adding more than a set of hours in a single day

You can add more than a shift to one day, click on ‘Add more hours’, and a pop-up window will appear where you can select the day, starting and ending shift times. click on “Add another set of hours” so you can enter another shift to the same day, then click on ‘Save’.

Adding a day off

To give your fieldworker a day off, simply delete the working hours from the ‘delete’ icon of that day and it will be automatically set as a day off. You can also click on the ‘edit’ icon to re-add this day’s shift.

Updating working hours from the fieldworker’s web view

After logging in to the fieldworker’s account and viewing their account from the sidebar menu, fieldworkers can follow the same steps as the admin user from their accounts as mentioned above.

Updating working hours from the fieldworker’s application

Fieldworkers can easily update their working hours on the fieldworker’s application, go to the fieldworker’s profile then click on ‘Services’, where they can view or edit their working hours.

Click on ‘Add’ to add a new set of working hours for any day off, or click on a day to edit their hours or add a new set of hours for the same day.

When a fieldworker clicks on ‘Add’, a pop-up window will appear to select the available day to add more working hours. Then click on Add.

Editing and adding more than a set of hours in a single day

When the fieldworker clicks on a day, they can edit its working hours or add a new set of hours when they click on the + sign from the top right. Then click on ‘Save’.

Adding a day off

To add a day off, your fieldworker should delete an existing working day to be set as a day off, click on any weekday, swipe left on the working hours to delete it, then click on ‘Save’.

After deleting the working hours, this day will be considered a day off.

How does updating your general fieldworker’s working hours affect your company’s overall working hours?

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