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- Managing Leads & Inquiries
- Adding Customer Inquiries
- Website Lead Capture Form
- Display Contact / Lead Capture Form
- View Inquiry Details
- Edit Inquiry Details
- Deleting Inquiries
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- Booking Dashboard Overview
- Create a New Booking
- View / Manage a Booking
- Edit Booking Details
- Set Up Recurring Bookings
- Delete a Booking
- View Booking History Log
- Export Booking to PDF
- Handle Multi-Address Bookings
- Find Fieldworker Availability
- Fieldworker Rescheduling Automation
- Proximity-Based Scheduling
- Assign Multiple Fieldworkers
- Accept Booking for Fieldworker
- Approve Fieldworker Changes
- Push Booking to Google Calendar
- Transfer Booking Ownership
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- Invoice & Billing Overview
- View an Invoice
- Edit Invoice Breakdown
- Change Invoice Number
- Claim Invoice Ownership
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- Scheduling and Dispatching
- Calendar Month View
- Calendar Week View
- Calendar Day View
- Calendar List View
- Customer Management & CRM
- View Customer Profile
- Customer Activity Timeline
- Customer Account Statement
- Fieldworkers & Subworkers
- Fieldworker Management
- Add Fieldworkers
- Bulk Manage Fieldworkers Lists
- Fieldworker Industry Label
- Fieldworker Booking Summary
- Fieldworker Activity Log
- Booking Settings Configuration
- Fieldworker Job Assignment Methods
- Fieldworker Permissions
- Fieldworker Profile Customization
- Customer Profile Customization
- Customer Dependents / Properties
- Importing Customer Dependents
- Managing Booking Status
- Managing Booking Complaints
- Lead Sources List
- Decline Job Request Form
- Booking Property Types Setup
- Label Management
- Creating Forms & Checklists
- Forms & Checklist Introduction
- Setting Up Forms & Checklists
- Forms & Checklists Usage
- Forms & Checklists Fields Types/Elements
- Forms & Checklists: Use Cases
Display link to “FAQs” page in menu
OctopusPro allows you to add an “FAQs” page link to your website. The frequently asked questions is a method that companies use to provide answers for the typical questions that customers might ask about their business.
To enable this flag, go to Settings > Customer portal > Flags & permissions, you will be redirected to the customer portal flags and permissions settings page. In the website flags sections, enable Display link to “FAQs” page in menu flag.
You can customize your own FAQs to appear on the customer portal when a customer clicks on the FAQs link, go to Settings > Communications > Questions and Answers.
For more information about adding and editing FAQs click here.
When enabled, the FAQs button will appear at the top right in the customer portal as shown below:
After customizing your FAQs in the settings, when customers click on the FAQs link, they will be redirected to the FAQs page with all the questions and answers you provided earlier as shown below.
For more information please visit Octopuspro user guide, and subscribe to our YouTube channel.