Display link to “FAQs” page in menu

Display link to “FAQs” page in menu

OctopusPro allows you to add an “FAQs” page link to your website. The frequently asked questions is a method that companies use to provide answers for the typical questions that customers might ask about their business.

To enable this flag, go to Settings > Customer portal > Flags & permissions, you will be redirected to the customer portal flags and permissions settings page. In the website flags sections, enable Display link to “FAQs” page in menu flag.

You can customize your own FAQs to appear on the customer portal when a customer clicks on the FAQs link, go to Settings > Communications > Questions and Answers.

For more information about adding and editing FAQs click here.

When enabled, the FAQs button will appear at the top right in the customer portal as shown below:

After customizing your FAQs in the settings, when customers click on the FAQs link, they will be redirected to the FAQs page with all the questions and answers you provided earlier as shown below.

For more information please visit Octopuspro user guide, and subscribe to our YouTube channel.

Scroll to top