Arriving at a Job

Arriving at a Job

This page list of content

  1. Starting a Job
  2. Finishing a Job
  3. Unable to start a Job

Upon arriving at a job as a fieldworker, in OctopusPro App there some steps that will help you better communicate with the office and your customer, these steps will cover the scenarios that you will face at your job, also, the app will record your progress on every job in terms of the status of the booking, notifying the office about you arriving at a booking location, starting your job, finishing your job, or maybe you’re unable to start a job for any reason, document your job progress before and after starting a job, all of the previously mentioned points will be explained as follows

START JOB

Once you as a fieldworker arrive at your job or booking location and is ready to get started with the job, you can press the START JOB button

This will notify your admin that they have started 

You will then be prompted to enter the estimated time of completion which can be very helpful if the booking is expected to take longer than scheduled

In OctopusPro there are checklists upon checking in and out from a job, if your company activated this feature you will have to fill this form, the most commonly used form is the check-in form, in which you can make a comment and upload a photo for the job before getting started

Once the job has been started, the time tracking for the booking will start

Note: The actual start time will appear in your fieldworker timesheet reports, ask the company admin users about them

Once you successfully completed all requirements for starting the job, the FINISH JOB button will appear for you to press when you are finished with your work

UNABLE TO START: In the event that a you discover obstacles preventing you from starting the job after arriving at their booking location, you can press the UNABLE TO START button

After that, you are required to enter the reason you are unable to start

This will convert the visit status of the booking to Failed and a notification will be sent to your admin users so they can get involved if required. A notification will be sent to your admins so they can get involved if required.

FINISH JOB: Once a fieldworker is finished with a scheduled job, they are required to check out by pressing the FINISH JOB button, which will display on the booking page after it has been started

In OctopusPro there are checklists upon checking in and out from a job, if your company activated this feature you will have to fill this form, one of the most commonly used form is the check-out form, in which you can make a comment and upload a photo for the job after finishing it

After that, you can change the status of the booking to what the current stage is your work progress in (you can change the status if you have the credentials from the admins to do it)

For more information please visit OctopusPro user guide, and subscribe to our youtube channel.

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